Microsoft Dynamics 365

Microsoft Dynamics 365 | Business Management Software

Microsoft has created something incredible with Dynamics 365. Constantly updated, planned support for the next decade or more and even cutting edge integrations like mixed reality. Yeah, this ERP platform is feature rich, easy to expand and so flexible it makes gymnasts blush. The only question left is “Is my business ready for this?” Microsoft is, and it’s right here.

11 base applications in the box, this ERP is monthly service based and very well maintained. Cloud based with monthly updates and full documentation in the form of patch notes and base notes, Microsoft has taken the approach of entertainment and applied it beautifully to production software without the weekly maintenance down time.

Call Harwood Consulting and ask about a free consultation with Microsoft Dynamics 365 and see how we can bring your company into the future. Oh, and of course our Silver Certified engineering team can craft and design this platform to fit your company snugly with every feature you need.

What exactly is Microsoft Dynamics 365?

A monthly service and cloud based ERP solution to sum it up. With a dream team of cutting edge features and unprecedented support, Microsoft even promises an extremely long period of support and development for this particular platform. This provides stability, reliability and despite being subscription based, affordability to keep your business productive even on the bleeding edge of production software.

Why do you need it?

This is basically the future, come today for ERP solutions. Industry analysts anticipate every ERP solution to be monthly subscription based eventually as the current model for literally every other digital asset and service has already gone this way. However, this version of an ERP solution provides peace of mind from the #1 software developer in the world.

Not only is this particular ERP platform the best available right now, it promises to remain on top indefinitely or until Microsoft makes something better.

A short list of features you need this for to make your company more productive therefore reducing costs and increasing profits are:

  • Microsoft Flow – Application automation across the board coupled with localization for any branch of your business anywhere in the world.
  • PowerApps – create powerful and visually pleasing applications with ease without having to code a single line, with the capability to run on any device.
  • Power BI – intelligence and reporting as smart and decisive as even your top business consultants and VPs. This information is available out of the box and at a glance without those often lengthy meetings.
  • Driven Digital Transformation – Modern omni-channel applications infused with AI, mixed reality and social media.
  • ProDeveloper Extensibility – Keep customization costs low with easy developer access. This helps out massively when you need custom created applications.

What is Microsoft Dynamics 365 good for?

Specifically created with the end user experience in mind, Dynamics 365 is available in several unique installations. Scalable for any size of business, this ERP solution is not for any industry specifically rather, it casts a very wide net with applications built in capable of improving any business.

OK, so what's included?

Microsoft Dynamics 365 comes with the following applications installed and ready to integrate into your business:

    • Sales – Robust CRM and AI-driven insights combine with direct integration
    • Customer Service – Personalized service and valuable interactions with your customers
    • Field Service – Turn your technicians into proactive servicemen and women
    • Talent – Streamline talent acquisition and track skilled candidates while integrated with your HR systems
    • Finance and Operations – Run smarter with automated and streamlined supply chains to elevate financial performance
    • Retail – Combine a POS application with an eCommerce store with unified sales and product information
    • Project Service Automation – Incredible project management combines with intelligence to not only track projects past, current and future, but also the intelligence to forecast profits on a per project basis
    • Marketing – Lead generation, integrated with sales and AI-driven insights combine to create a modern platform, enabling you to make better, smarter decisions for your marketing plans and performance.
    • Artificial Intelligence – Permeating every application, this feature unifies the entire platform tying insights and intelligence together.
    • Mixed Reality – While using Microsoft HoloLens, mixed reality comes to life with your business allowing 3D models to be rendered in real time or bringing web help and tutorials into full view while working on a task or repair.
    • Business Central – Financial management and intelligence based insights to maximize revenue opportunities and ROI.

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Manage your financials

Make informed decisions

Connect data across accounting, sales, purchasing, inventory, and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI dashboards.

Accelerate financial close and reporting

Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.

Improve forecast accuracy

Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using seamless Microsoft Excel integration.

Automate and secure your supply chain

Optimize inventory levels

Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels.

Avoid lost sales and reduce shortages

Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximize profitability

Get recommendations on when to pay vendors to use vendor discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

Sell smarter and improve customer service

Deliver value at every touch point

Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Boost sales productivity

Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.

Deliver exceptional service

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Keep projects on time and under budget

Stay on budget

Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.

Plan with precision

Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.

Analyze project performance

Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

Optimize your operations

Manage forecasting to fulfillment

Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently

Get a holistic view of inventory for efficient order fulfillment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels

Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.

Protect your data and support GDPR compliance

Respect your customers’ privacy

Use built-in privacy-by-design and privacy-by-default methodologies to help your business comply with the General Data Protection Regulation (GDPR). Grant and restrict access to personal data on multiple levels and enable audit trails to ensure security and accountability.

Handle, store, and transmit data securely

Move and store personal data freely across your systems while protecting it from unauthorized access with Microsoft datacenters’ automatic encryption.

Run your business anywhere

Choose cloud, on-premise, or hybrid deployment

Business Central runs where you need it, in the cloud or on-premises, with the same user experience no matter how you deploy.

Take your business on the go

The mobile version of Business Central supports both cloud and on-premise users with a consistent, modern experience across Windows, Android, or IOS devices.